Club Resorto gift vouchers are a complimentary holiday experience extended to select customers as part of our nationwide promotional campaigns. They cover accommodation for the mentioned duration; however, vouchers carry certain terms and conditions such as validity period, blackout dates, and exclusions on peak weekends. These vouchers allow you to enjoy accommodation at our partner resorts and hotels for the duration specified in the voucher. At present, Club Resorto Gift Vouchers are free and not available for sale. (Nominal utility charges may apply, if mentioned.). To know more click here

Redeeming your Club Resorto Gift Voucher is simple and hassle-free. Please follow these steps:
1- Download your voucher: Check your email for the Club Resorto Gift Voucher and download it.
2- Email the voucher copy: Send your copy of the voucher to holiday1@clubresorto.com.
3- Provide booking details: : In your email subject line, include the voucher code and specify your preferred dates and destination according to the voucher’s terms.
4- Share your contact:: Include your callback number so our Gift Voucher Team can reach you if needed.
5- Receive options::Our Gift Voucher Online Team will respond within 24–48 working hours with available options.
6- Confirm your reservation:Choose your preferred option and confirm your booking with the team.
Note
-Vouchers cannot be redeemed during peak-season weekends or blackout dates, which are reserved for customers.
-Taxes, meals, or other additional services may apply depending on the property. To know more click here

All benefits, inclusions, and offers are governed by the written package agreement. For your convenience, please always ensure that verbal or promotional commitments are documented in your contract. If you believe something is missing, kindly share your package details with our Customer Care team so we can assist.

Refunds are processed strictly as per the Luxury Holiday Package Agreement signed at the time of purchase and our official Refund Policy. Where applicable, eligible refunds are typically settled within 30 working days of the request being received.

We are committed to providing excellent service and take every genuine concern seriously. However, some online complaints may arise from misuse of complimentary vouchers (for example, requests for peak-season dates, which are excluded by voucher policy) or from unauthenticated sources. Genuine complaints are always resolved through our official customer care and escalation process.